Gayle Owens

Everything overall went well. Rick was professional and helpful and educated me somewhat on how to write my script for good search results. I did find the process somewhat chaotic in that at times I didn’t know what was coming next or what was expected of me or of them. Someone like me, totally naive about the process, could probably benefit from an overview at the beginning and maybe a flow chart in nontechnical language which shows the steps.
Rick has been willing to make every change I have requested, and I believe maintaining the site and making any necessary changes in the future should go well.