Cannot Receive

Emails Sent to You Bounce Back to Them

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Many things can cause this to happen, but the message they get back will usually say WHY it’s being returned (or bounced)   Reasons email bounce:ย ย  (in order of most common to least common) A – Mistake in Typing Your Email Address B – Your Mailbox is Full C – Your account is blocking them due to their account being on a blacklist D –… Read more of this article

Your Mailbox is Full

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Solution:

Free Solution: Empty some of the inbox and then empty the trash. Paid Solution: Upgrade to a larger amount of space. ย ย ย ย ย ย  However, if you already have an “unlimited” account then you will probably need to give us a call because there something wrong with the account.… Read more of this article

The Device is Not Sharing Mail

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The problem explained a little more: The emails are most likely not reaching both or all of your devices. There are two types of accounts: POP and IMAP.ย  Depending on which you have, the problem and solution is different. You can determine which one you have by looking at the settings in your device for that particular email account. You should be able to see a label… Read more of this article

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