Cannot Receive – Modern Web Studios and Tech Support Inc

Emails Sent to You Bounce Back to Them

by Small Business Website Specialist Guru Extraordinaire

Many things can cause this to happen, but the message they get back will usually say WHY it’s being returned (or bounced) Reasons email bounce: (in order of most common to least common) A – Mistake in Typing Your Email Address B – Your Mailbox is Full C – Your account is blocking them due to their account being on a blacklist D –… Read more of this article

Your Mailbox is Full

by Small Business Website Specialist Guru Extraordinaire

Solution:

Free Solution: Empty some of the inbox and then empty the trash. Paid Solution: Upgrade to a larger amount of space. However, if you already have an “unlimited” account then you will probably need to give us a call because there something wrong with the account.… Read more of this article

The Device is Not Sharing Mail

by Small Business Website Specialist Guru Extraordinaire

The problem explained a little more: The emails are most likely not reaching both or all of your devices. There are two types of accounts: POP and IMAP. Depending on which you have, the problem and solution is different. You can determine which one you have by looking at the settings in your device for that particular email account. You should be able to see a label… Read more of this article

Your Problem Requires a Support Call

by Small Business Website Specialist Guru Extraordinaire

If this was the only remaining problem in your list of potential problems from your checklist, then give us a call and we will take your case to the second level of support. (888) 987-7771 (Modern Web Studios customers only) If you’re not currently a Modern Web Studios customer then please give us a call because we love for you to become one!… Read more of this article